These Terms & Conditions govern your use of the Verletics mobile application and related services operated by Verletics Solutions Pvt Ltd. (“Verletics”, “we”, “our”, or “us”). These Terms apply to users globally. By creating an account or using the Service, you agree to these Terms.
1. Company Information
Company Name: Verletics Solutions Pvt Ltd.
Registered Country: India
Business Address: Hyderabad, Telangana, India
Contact Email: support@verletics.com
2. Eligibility
You must be at least 18 years old to use Verletics. By using the Service, you confirm that you meet this requirement. Users under 13 are strictly prohibited (COPPA compliance). We reserve the right to terminate accounts found to be in violation.
3. Nature of the Service
Verletics provides:
- –AI-powered, sport-specific fitness training plans.
- –Adaptive workout recommendations based on user input.
- –Daily readiness scoring and performance tracking.
- –Tournament preparation planning.
The Service is intended for general fitness and performance improvement purposes only.
4. Not Medical Advice
Important — Please Read
Verletics does not provide medical advice. Training plans are generated based on your inputs and AI-driven system logic. They are not a substitute for professional medical guidance. You must consult a qualified medical professional if you have injuries, pre-existing conditions, or experience discomfort during training. You use the Service entirely at your own risk. Verletics is not responsible for any injury, illness, or health complication arising from following training recommendations.
5. User Responsibilities
You agree to:
- –Provide accurate and truthful information during onboarding and check-ins.
- –Use the Service responsibly and within your physical limits.
- –Stop training immediately if you experience pain, discomfort, or unusual symptoms.
- –Not misuse, attempt to reverse engineer, or circumvent any part of the Service.
- –Not share your account credentials with others.
- –Comply with all applicable laws in your jurisdiction.
6. Account and Security
- –You are responsible for maintaining the confidentiality of your account credentials.
- –You are responsible for all activity that occurs under your account.
- –Verletics is not liable for unauthorised access resulting from your negligence.
- –Notify us immediately at support@verletics.com if you suspect unauthorised account access.
7. Free Tier and Subscriptions
7.1 Free Tier
New users receive 5 complimentary AI-generated daily plans upon sign-up at no charge. After the free tier is exhausted, a subscription is required to continue accessing AI-generated plans.
7.2 Billing
Subscriptions are offered through Google Play (Android) and Apple App Store (iOS). All payments are processed by the respective platform. Verletics does not process or store payment information directly.
7.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing period. To avoid being charged for the next period, cancel at least 24 hours before the end of the current billing period. Cancellations can be managed through your Google Play or Apple App Store account settings.
7.4 Pricing
Pricing is displayed clearly within the app before purchase. Prices may vary by region and currency. Verletics reserves the right to modify pricing with reasonable advance notice.
7.5 Refunds
- –Google Play — users may request a refund within 48 hours through Google Play's standard refund policy.
- –Apple App Store — refund requests must be submitted directly to Apple at reportaproblem.apple.com.
- –Verletics does not process refunds directly and cannot override platform refund decisions.
7.6 US Users — Subscription Disclosures
- –Your subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
- –Your account will be charged for renewal within 24 hours prior to the end of the current period.
- –You can manage and cancel your subscription in your device's account settings.
8. Access and Service Availability
- –We may modify, suspend, or discontinue parts of the Service at any time.
- –We do not guarantee uninterrupted or error-free operation.
- –Scheduled or emergency maintenance may cause temporary unavailability.
- –We are not liable for losses resulting from service interruptions.
9. Intellectual Property
All content within the Service — including training logic, algorithms, scoring systems, app design, branding, and content — is owned by Verletics Solutions Pvt Ltd. and protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or reverse engineer any part of the Service.
10. Data and Privacy
Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind. We do not warrant that:
- –Training recommendations will achieve specific outcomes.
- –The Service will be free of errors.
- –AI-generated plans are suitable for your specific physical condition.
12. Limitation of Liability
To the maximum extent permitted by applicable law:
- –Verletics is not liable for any injuries, physical harm, or health complications arising from use of the Service.
- –We are not responsible for outcomes of following AI-generated training recommendations.
- –Our total liability shall not exceed the amount you paid in the 3 months preceding the claim.
- –We are not liable for indirect, incidental, consequential, special, or punitive damages.
- –Nothing limits liability for death or personal injury caused by negligence or fraud.
13. Indemnification
You agree to indemnify and hold Verletics, its directors, employees, and agents harmless from any claims, damages, losses, or expenses arising from your use or misuse of the Service, violation of these Terms, or provision of inaccurate information.
14. US Users — Additional Terms
14.1 Arbitration Agreement
For US users, disputes shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.
14.2 Class Action Waiver
Dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
14.3 Opt-Out Right
You may opt out of the arbitration agreement within 30 days of first accepting these Terms by emailing support@verletics.com with subject “Arbitration Opt-Out”.
14.4 California Users
California residents have specific rights under the CCPA/CPRA as described in our Privacy Policy.
15. EU Users — Additional Terms
- –EU users have the right to withdraw from this contract within 14 days without reason (cooling-off period), unless digital content delivery has already begun with explicit consent.
- –Nothing in these Terms excludes or restricts rights under EU law.
- –Disputes may be referred to the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
16. Termination
- –We may suspend or terminate your account without notice if you violate these Terms, misuse the Service, or engage in fraudulent activity.
- –You may delete your account at any time through Settings in the app. Data will be permanently removed within 30 days.
- –Termination does not entitle you to a refund of prepaid fees, subject to applicable law.
17. International Use
The Service is available globally. You are responsible for compliance with all local laws applicable to your use of the Service.
18. Changes to Terms
We may update these Terms from time to time. Updates will be posted with a revised “Last Updated” date. For material changes, we will provide reasonable advance notice. Continued use constitutes acceptance.
19. Governing Law and Dispute Resolution
For users outside the United States: These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana, India.
For US users: See Section 14.1.
For EU users: These Terms do not affect your right to bring claims before courts in your country of residence.
Contact support@verletics.com before initiating any formal dispute.
20. Contact
Verletics Solutions Pvt Ltd., Hyderabad, Telangana, India